UX Design & Analysis
UX analysis is a set of tactics and guidelines that improve a digital product’s ease of use and overall user flow. A successful UX analysis will result in an actionable list of tweaks and enhancements that, once implemented, will show a measurable improvement to the product’s user experience. These may be conversion rate improvements and higher user engagement and retention.
Like many facets of a good UX design process, the key to a successful UX analysis is empathy: empathy with users, their wants, desires… the context in which they use a product (on-the-go mobile devices or desktop machines at work), what their expectations and perceptions are of the product, and so forth.
